Klenova Luxury Cleaning Services ("Klenova," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
When you request a quote or contact us, we collect the details you provide: your name, email address, phone number, service address, property details, preferred date, and any notes. If you call us, we may keep a record of the call and the information you share.
If you provide your phone number, you may receive text messages from us about your quote and appointment (confirmations, scheduling, reminders, and replies to your inquiries). Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Opting out of texts will not affect your ability to receive service.
We do not share your mobile information or SMS consent with any third parties or affiliates for their marketing or promotional purposes. No mobile information is sold.
We do not sell your personal information. We share it only with service providers who help us operate (for example, our scheduling, messaging, and payment processors), and only as needed to provide the service to you, or when required by law.
Our website may use cookies and standard analytics/advertising tools (such as the Meta pixel) to understand site usage and improve our service. You can control cookies through your browser settings.
You can ask us to access, correct, or delete the information we hold about you, or opt out of texts (reply STOP) or emails (use the unsubscribe option). Contact us using the details below.
Klenova LLC · 5659 Souchak Dr, West Palm Beach, FL 33413
Phone: (561) 867-4932 · Email: jaqueline@klenovausa.com